Every ecommerce operation leaks differently. We find where yours bleeds — stock, fulfilment, courier, COD — and build the fix around how your brand actually works. Not a template. A running operation.
Use our operational calculators to expose hidden leakage or build a complete warehouse cost per order.
Follow one order through a typical Pakistani D2C operation. Watch where it stalls, costs money twice, or disappears into a gap nobody is measuring.
System says twelve, the bin holds seven. Every gap becomes a cancelled order, an emergency purchase, or cash dead on a shelf.
No slotting logic, no wave discipline, no system of record. Staff walk kilometres a day for orders that should take minutes.
Missed cut-offs, one courier for every zone, rates nobody benchmarks. We built a national 3PL — we know what the other side of that contract looks like.
A quarter of your COD orders come back. You pay freight twice. The remittance never reconciles. Most brands accept this. It is not fixed.
Queries arrive through scattered channels, go unlogged, and the faults behind them repeat. We structure the help centre and close the loop back into operations.
Most brands find out something is wrong when a customer complains or the month-end cash does not add up. Warement finds it every week — before it compounds.
The situation
Organic Travellers came to us running without a system of record. Order booking, warehouse operations, and the flow from raw material to finished product were each tracked separately — or not at all. Stock moved without control, no logistics audit existed, and customer queries had nowhere to go. The symptom the founder could see: delivery success was falling.
What we found
What we built
Ran as a DMAIC sequence — define, measure, root-cause analysis, build the control system, hand over with SOPs and dashboards so the gains hold after we leave.
Figures from Organic Travellers' own systems.
End-to-end rebuild · raw material to dispatch
From no system of record to 90%+ delivery and 100% COD reconciliation in six months.
Inventory control and fulfilment
Stock records reconciled to physical inventory. Bin locations, cycle counting and controlled receiving implemented end to end.
Last mile and returns management
Courier performance measured by zone. Returns logged, graded and recovered rather than written off.
"Before Warement came in we had no visibility — not over stock, not over orders, not over what our couriers were actually doing with our parcels. They came in, found everything that was broken, built systems we actually understand, and trained our team to run them. Six months later our delivery rate is above 90% and for the first time our COD accounts reconcile properly. I wish we had done this earlier."
Samar — Organic Travellers"What I appreciated most was that Warement were always on the ground with us — not sending reports from outside. They understood our operation better than we did within weeks, fixed what was leaking, and made sure our team owned the process after they left. Our returns are now logged and recovered properly instead of just written off. Real difference to the bottom line."
Omar — Hair PantryWe manage
your operations.
You build your brand.
For brands that want the problem solved permanently — not just audited and handed back. We embed into your operation and stay.
We embed into your operation on a monthly retainer. You get a dedicated operations lead who knows your business — not a consultant who visits quarterly and forgets what changed.
Engagements typically start after a diagnostic. We already know where your operation leaks before we take responsibility for fixing it.
Base + variable per order + quarterly performance fee tied to delivery rate, COD accuracy and cost-per-order reduction.
On the retainer model: we do not work with competing brands in your category simultaneously. Your operation, your data, and your category are ours to protect.
We spend time in your warehouse and pull twelve months of order and stock data. You get a written view of where money is going and what it costs to fix.
Full audit across inventory, fulfilment, logistics, returns, systems and team. Root causes costed and ranked. Credited against implementation.
We implement — processes, SOPs, layout, carrier mix, dashboards, team training. Or we stay on retainer and manage it permanently.
At Warement, we transform e-commerce operations into scalable, efficient, and data-driven systems through our proven WARE Framework.
We take on a small number of brands at a time, because this only produces results when we are on your floor rather than in a meeting room.
Tell us what your operation looks like and what is breaking. We helped Organic Travellers go from no system of record to 90%+ delivery in six months. If there is not enough there to justify the work, we will say so on the first call.